LIHWAP is designed to provide emergency assistance to low-income households. The local community action agency, based on the county in which you live, processes applications and sends payments to AWW.

For Customers in Marshall and Blount County: Community Action Agency of Northeast Alabama, Inc. 1481 McCurdy Ave S, Rainsville, AL 35986- Call Center:855-287-1730 Main Office:256-638-4430

For Customers in Morgan and Cullman County: Community Action Partnership of North Alabama, Inc. 1909 Central Parkway SW, Decatur AL, 35601- Main Office:256-355-7843 and dial 100

If you would like to read more about the program, you can visit their website at