**View our new Water Outage Map for your coverage area!**

REPORT AN ISSUE

Report Water Outage

If you are experiencing a water outage:

    • Check to make sure nothing is broken on your side of the meter
    • Verify that you have a water meter
    • Call AWW at 256.586.3159

Report Broken Water Line

In order to report a broken water line, please call AWW at 256.586.3159 (if calling after hours, you will hear a message with a list of employees on call to help with any after-hours services.)

Report Other Issue

To report any issue that you may be experiencing, please call AWW at 256.586.3159 (if calling after hours, you will hear a message with a list of employees on call to help with any after-hours services.)

Planned Maintenance Announcements

Please call AWW or fill in the Update Contact Information form to verify that we have a current phone number on file so that we can contact you in case of planned water outages or maintenance in your area.